Payment & Delivery

After obtaining the final confirmation of your order (according to the process described in the "How to order" section), we are responsible for the proper packaging, sealing and labeling of the package, and the courier company is responsible for its transport and delivery according to law. The package will contain the products and quantities finally confirmed by you, as well as the related tax and transport documents. If the data filled in the order form is incorrect, we decline any responsibility for any delays or non-deliveries.

The order can be sent to us any day, at any time. Product packages can reach the recipient in a maximum of 48-72 hours from the date of final validation of the order (according to the process described above), depending on the size of the locality to which they are sent. In exceptional cases this period may be extended. Only working days are taken into account.

After taking the order, the courier company will contact you for delivery details.

The courier will do his best to deliver the parcels from Monday to Friday, between 9.00 and 17.00. He will try to deliver the package for two consecutive working days, leaving a notification for each attempt. If the courier cannot deliver the parcel due to an incorrect address, he will do his best, within reasonable limits, to find the correct address.

For areas with special rates in Romania or outside Romania, transport costs will be communicated promptly to customers, depending on the destination of each order, before the final confirmation of the order.

PRICE PAID

The final price of the products (which includes VAT) is the one displayed on the site, expressed in RON. Apart from this price, you will only pay the shipping cost, as it is displayed and explained on the site, in the section where you view the product basket.

The prices of the products may change over time, they will be displayed on the site, but once the order is placed, the price to be paid will be the one displayed before its launch.

If, in addition to the price of the product and the shipping cost, other taxes will be introduced, they will be displayed and explained when calculating the final price to be paid, to see them before completing and sending the order.

PAYMENT METHODS

The payment methods are those presented in the order form, from the shopping cart.

  1. Cash on delivery
  2. Payment by card through Netopia Payments